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Frequently Asked Questions

816.761.2327

Will you shovel my driveway when it snows?

If you have arranged to be on our “Snow List” we will remove the snow when it reaches a depth of 1.5-2 inches unless you have specified otherwise. Ideally, if snow depth reaches 8 or more inches, we attempt to remove snow with two visits. This is not always achievable, it depends on the rate of snowfall.

I am hosting a party next Wednesday. Can you mow my lawn early next week?

Sure! Just give us a call a few days beforehand so we have time to change the schedule.

How and when do I pay?

  • Billing goes out at the end of each month. Most customers pay by check or money order.
  • Some customers prefer our installment program, where services are planned for the entire year in February. Each month, the customer pays an equal portion of one year’s billing.
  • We also accept Visa, Discover, and MasterCard but each credit card transaction has a 2.5% fee associated with it.

What if I want to be home when you mow/trim/etc.?

Give us a call to let us know of your preferences and we will find a time that works.

What if I want you to skip my yard this week?

Call at least a day in advance to let us know to skip a mowing.

 

*For any other items to add to the frequently asked questions section, visit our Contact Us page and let us know what’s on your mind.

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